Privacy Policy
Privacy Policy for Innes Eye & Visioncare
Last Updated: [4/24/2025]
At Innes Eye & Visioncare, we are committed to protecting the privacy and security of our patients' and website visitors' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://www.inneseye.com or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, date of birth, medical history, insurance details, and payment information when you book appointments or contact us.
Health Information: Eye health records, prescriptions, test results, and treatment history (subject to medical confidentiality laws).
Website Usage Data: IP address, browser type, pages visited, and cookies (see our Cookie Policy below).
2. How We Use Your Information
We use your data to:
- Provide eye care services, appointments, and follow-ups.
- Process payments and insurance claims.
- Improve our website and services.
- Send appointment reminders, health tips, or promotional offers (with consent).
- Comply with legal and regulatory requirements.
3. Sharing and Disclosure
We do not sell your personal information. However, we may share it with:
- Healthcare providers within our clinic for treatment purposes.
- Insurance companies for billing and claims processing.
- Legal authorities if required by law (e.g., court orders).
- Trusted third-party service providers (e.g., IT support, payment processors) under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures, including encryption, secure servers, and access controls, to protect your data from unauthorized access or breaches.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request restrictions on data processing.
- Withdraw consent (where applicable).
To exercise these rights, contact us at [inneseyecare1@gmail.com].
6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Links
Our website may contain links to external sites (e.g., vision care products). We are not responsible for their privacy practices, so review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date.
9. Contact Us
For questions or concerns about your privacy, please contact:
Innes Eye & Visioncare
A&C Mall Jungle Ave, Accra, Ghana
0270484776. / 0243690497
By using our website or services, you consent to the terms of this Privacy Policy.